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Dana Gardner, President and Principal Analyst
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Louella Fernandes Principal Analyst Quocirca
Louella Fernandes is a Principal Analyst at Quocirca, with a remit covering enterprise printing, managed print services, business intelligence and location intelligence.
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Clive Longbottom, FRSA, Service Director Business Process Facilitation Quocirca
Clive Longbottom is Service Director for Business Processes Facilitation for Quocirca Ltd, a leader in Business and IT analysis in Europe.
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John Willmott Founder and CEO NelsonHall
John is one of the founders of NelsonHall and has been CEO since its inception in 1998. John has developed the company to its present position as the leading BPO analyst firm globally.
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Michael Lock Senior Research Associate Aberdeen Group
Michael Lock focuses on the convergence of technology and information across numerous fields including Business Intelligence (BI), Enterprise Application Integration (EAI), mobility, and storage.
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David Hatch Operational KPIs and Performance Management Aberdeen Group
Businesses thrive or fail based on their ability to identify, define, track, and act upon Key Performance Indicators (KPIs). Executives and line-of-business management are increasingly feeling the pressure to enable timelier and more accurate decisio
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