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This summary has been prepared exclusively for Enterprise Technology Management by Stephen E. Arnold, ArnoldIT.com Mr. Arnold is the author of ...

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The season for change
The management of IT change can make or break effective IT service management. Scott Crawford (Enterprise Management Associates) moderates a discussion with George Gerchow and John Murnane (EMC) who say that change management is central to assuring the quality of IT.

Data Intelligence
David Hatch (Aberdeen Group) moderates a panel discussion on the challenges and business performance effects that data management has on business intelligence initiatives. He is joined by Andrew De Rozairo (Sybase) and Sandy Steier (1010data).

It’s called business intelligence for a reason
How do you make the data you already have work for you? Bill Dunn from Dunn Solutions Group says it’s easy if you have the right strategy and the right tools.

Future focus
Current market forces are changing the way we see the future, and the roles of IT service management and the service desk are only becoming more important for the business.

Working hand in hand
Finding and implementing a Data Loss Prevention (DLP) solution that works across your infrastructure is key to staying secure in the face of new technologies.

Enabling Business Continuity By Eradicating Security Threats
NETASQ is fast becoming the security solution provider. Francois Lavaste and Dominique Meurisse from NETASQ join ETM’s Ali Klaver to discuss exactly what they can do for you.

Deep dive into SIEM 2.0
Chris Petersen, CTO and Co-founder of Logrhythm tells ETM’S Ali Klaver that the limitations of SIEM 1.0 have held companies back for years, and why SIEM 2.0 is definitely worth the upgrade.

Security at its best
Astaro has released a new "Essential Firewall Edition" which provides fundamental security features for commercial use at no cost whatsoever - without validity or user limitations.

Proactive information management
ETM’S Ali Klaver talks to Simon Taylor from CommVault about changing the way organizations think about and manage their information into a top-down approach that aligns both IT and business perspectives.

Future focus
Current market forces are changing the way we see the future, and the roles of IT service management and the service desk are only becoming more important for the business.

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	Clive Longbottom, FRSA, Service Director Business Process Facilitation Quocirca Clive Longbottom is Service Director for Business Processes Facilitation for Quocirca Ltd, a leader in Business and IT analysis in Europe. ......
	John Willmott Founder and CEO NelsonHall John is one of the founders of NelsonHall and has been CEO since its inception in 1998. John has developed the company to its present position as the leading BPO analyst firm globally. ......
	Ben Trowbridge Managing Partner Alsbridge Ben is a proven leader with over 20 years of diversified global experience as Managing Partner, CEO and Senior Executive. ......
	Allan Schweyer President and Executive Director Human Capital Institute ......
	Phil Fersht Research Director AMR Research Phil Fersht brings over 13 years’ business experience in the outsourcing and IT services industry to AMR Research. ......