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The season for change
The management of IT change can make or break effective IT service management. Scott Crawford (Enterprise Management Associates) moderates a discussion with George Gerchow and John Murnane (EMC) who say that change management is central to assuring the quality of IT.

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Future focus
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Working hand in hand
Finding and implementing a Data Loss Prevention (DLP) solution that works across your infrastructure is key to staying secure in the face of new technologies.

Enabling Business Continuity By Eradicating Security Threats
NETASQ is fast becoming the security solution provider. Francois Lavaste and Dominique Meurisse from NETASQ join ETM’s Ali Klaver to discuss exactly what they can do for you.

Deep dive into SIEM 2.0
Chris Petersen, CTO and Co-founder of Logrhythm tells ETM’S Ali Klaver that the limitations of SIEM 1.0 have held companies back for years, and why SIEM 2.0 is definitely worth the upgrade.

Security at its best
Astaro has released a new "Essential Firewall Edition" which provides fundamental security features for commercial use at no cost whatsoever - without validity or user limitations.

Proactive information management
ETM’S Ali Klaver talks to Simon Taylor from CommVault about changing the way organizations think about and manage their information into a top-down approach that aligns both IT and business perspectives.

Future focus
Current market forces are changing the way we see the future, and the roles of IT service management and the service desk are only becoming more important for the business.

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Rob Bamforth Principal Analyst Communication Collaboration and Convergence Quocirca

Rob Bamforth is a Principal Analyst working with Quocirca Ltd, focussing on the areas of communication, collaboration and convergence. His experience combines his years spent in sales and marketing, with an in-depth understanding of technology develo ......

Andrew Boyd Chief Research Officer at the Aberdeen Group

Currently the Chief Research Officer at the Aberdeen Group, Dr. Andrew Boyd has over 18 years of experience in general management, market research, product strategy, marketing and product management. ......

Matthew Lees Consultant and Vice President Patricia Seybold Group

Matthew Lees is an Analyst, Consultant, and Vice President at the Patricia Seybold Group. He brings over 15 years of experience in helping organizations leverage technology to build stronger relationships with customers. As an analyst in the group’ ......

John Willmott Founder and CEO NelsonHall

John is one of the founders of NelsonHall and has been CEO since its inception in 1998. John has developed the company to its present position as the leading BPO analyst firm globally. ......

Michael Lock Senior Research Associate Aberdeen Group

Michael Lock focuses on the convergence of technology and information across numerous fields including Business Intelligence (BI), Enterprise Application Integration (EAI), mobility, and storage. ......

Wolfram Funk Senior Advisor Experton Group AG

Wolfram Funk holds the position of Senior Advisor at Experton Group AG. His main areas of coverage include consulting engagements for ICT service providers, vendors and carriers with a focus on market research and go-to-market strategy. ......