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  Andi Mann Research Director Enterprise Management Associates
  
  At EMA Andi’s focus is on the intelligent and automated management of IT...

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  Katharina Grimme Research Director NelsonHall
  
  Katharina is a Research Director at NelsonHall, developing and leading NelsonHall's F&A Outsourcing research together with NelsonHall's German and Continental European BPO research.

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  Michael Lock Senior Research Associate Aberdeen Group
  
  Michael Lock focuses on the convergence of technology and information across numerous fields including Business Intelligence (BI), Enterprise Application Integration (EAI), mobility, and storage.