Ptak, Noel & Associates LLC
At Ptak, Noel & Associates we help IT organizations become “solution initiators” in using IT management technology to resolve business problems. We do this by translating vendor strategy & deliverables into a business context that is communicable and actionable by the IT manager, and by helping our clients understand how other IT organizations are effectively implementing solutions with their business counterparts.
Ptak/Noel tracks the IT management market as it evolves from individual silos of systems, network, application and database management tools into a comprehensive solution set that delivers, supports and protects business transactions, services and processes. As a boutique IT analyst firm we’re able to strategically focus on these requirements and benefits of Business Service Management (BSM) for both our vendor and consumer clients.
Publications from Ptak, Noel & Associates LLC