Podcast

IT has evolved dramatically over the past 20-30 years. From IT 1.0 where very few people knew how technology worked, to IT 2.0 which introduced desktops and client server networks, IT 3.0 is the current era of IT which brings technology, people and process together. John McNamara, head of global partner marketing at ServiceNow, discusses the evolution of IT with ETM’s Chiara Dichiera.