Podcast

Digvijay Kumar (iGate Corporation) and Carol Unwin (Steria) join Mike Atwood (Horses for Sources) on a panel podcast to discuss finance and accounting outsourcing, and in particular how to optimize transformation. 

Digvijay and Carol introduce themselves:

DK: I’m the vice president for iTOPS delivery at iGate and I lead the finance and accounts function and service delivery for the other shared service offerings we have. I also run the voice-based contact center and insurance operations for iGate globally. I have many years of experience, primarily in the offshoring space, and have had the opportunity of migrating and setting up operations for multiple clients all across the US, Europe, Canada and Australia. The primary focus has been on the F&A side.

CU: I’m the group BPO development director at Steria. I came to this role having worked for many years in IT outsourcing and major projects and transactions to customers. We went into F&A about eight years ago and at that point I moved into F&A as well and have been working there ever since. Our work nowadays spans F&A and what we call vertical BPO which are the industry-specific business process services that we deliver for a number of our clients in a number of sectors.