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Use Leading Indicators in Your Dashboards and Scorecards to Get Ahead of the Pack
Overcome the most common Business Intelligence challenges and deliver the best information to your decision-makers
Just as you can’t navigate the highway by using the rearview mirror, you can’t drive your business forward by looking predominantly at the past. Yet that’s what you’re doing if you’re relying solely on lagging indicators such as revenue, profit or Cost of Goods Sold (CoGS) to manage your organization’s performance. They’re important, but once they’re calculated, it’s too late to impact them. Instead, you need leading indicators to accelerate ahead of the competition. Leading indicators such as quality measures or customer satisfaction are early predictors of sales, profit, etc. So reporting on them allows you to change your business operationally today so that you can boost performance tomorrow.




